References for this Section
1. World Health Organization. Communication During Patient Hand-overs. Patient Safety Solutions. 2007;May. Available from: www.ccforpatientsafety.org/Patient-Safety-Solutions/
2. Timely Open Communication for Patient Safety Project. Queen's University Office of Interprofessional Education and Practice. Available from: meds.queensu.ca/oipep/research_projects/toc
3. The World Health Organization - Patient Safety. Available from: www.who.int/patientsafety/en/
4. Baker GR, Norton PG, Flintoft, et al. The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada. CMAJ 2004;170(11):678-86.
5. Patient Safety Competencies Framework. Canadian Patient Safety Institute. cited December 7, 2009. Available from: www.patientsafetyinstitute.ca/English/education/safetyCompetencies/Pages/KeyMessages.aspx
6. Best Practices in Patient Safety Education - Module handbook.University of Washington Centre for Health Sciences Interprofessional Education. Seattle Washington. May 2004.
7. Frank JR, Brien S (Editors)on behalf of he Safety Competencies Steering Committee. The Patient Safety Competencies: Enhancing Patient Safety Across the Health Professions. Ottawa, ON. Canadian Patient Safety Institute; 2008.